We are committed to getting your order processed and shipped promptly. Most orders are processed and shipped out 3-4 business days after being placed, however, we do not guarantee that time frame. Orders may take up to 7 business days to be processed.
For orders that you choose to pick up in store, we do provide a same day or next day rush order option. Please call us of you need your order rushed and we will do our best to accommodate your needs.
Flat rate shipping officially takes 3-5 days in transit time. Please be aware that packages are shipped with tracking numbers, however, with the flat rate shipping class, tracking is not always updated.
All items that are personalized are final sale and are not returnable.
Non personalized items may be returned in store within 14 days of purchase for a full refund.
If an item arrives with a defect, please contact us right away and we will replace it immediately.